Royal Mail Bereavement Redirection

Royal Mail's redirection service is the only reliable way to receive post addressed to a deceased person at a new address. The bereavement variant works the same as the standard service but accepts a death certificate or grant of probate as proof in place of a tenancy agreement or utility bill. [source: royal-mail/redirection-bereavement-2026-04-29.txt]

The service covers letters and small packets sent through Royal Mail's network. Parcels handled by other couriers (DPD, Evri, UPS, DHL) are not covered; those need to be addressed with the retailer directly. Redirections can be set up online at royalmail.com/redirection, at a Post Office branch, or by phone on 03457 740740. [source: royal-mail/redirection-bereavement-2026-04-29.txt]

Redirections expire on a fixed term and need to be renewed before they lapse. Royal Mail does not offer an open-ended bereavement redirection; if the original term is allowed to expire, a fresh application is required. [source: royal-mail/redirection-bereavement-2026-04-29.txt]

→ Redirecting post after a death

Last verified: 29 April 2026 against royalmail.com/redirection/bereavement.